Terms of Service

1. Acceptance of Terms

By accessing and using the Support OS Ltd website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. Use of Service

You agree to use our service only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the service in any way that violates any applicable law or regulation
• Transmit any malicious code or harmful content
• Attempt to gain unauthorized access to any portion of the service
• Interfere with or disrupt the service or servers
• Use automated systems to access the service without permission

3. Dealer Accounts

Dealer accounts are subject to additional terms and verification. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Products and Pricing

We strive to provide accurate product information and pricing. However, we reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Dealer pricing is available only to verified dealer accounts.

5. Orders and Payment

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason. Payment must be received before order fulfillment. Prices are subject to change without notice.

6. Shipping and Delivery

Shipping terms and delivery times are estimates only. We are not responsible for delays caused by shipping carriers or circumstances beyond our control. Risk of loss passes to you upon delivery to the carrier.

7. Returns and Refunds

Returns are accepted within 30 days of delivery, subject to our return policy. Products must be in original condition. Refunds will be processed according to our refund policy, which may vary by product type.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Support OS Ltd or its content suppliers and is protected by copyright and other intellectual property laws.

9. Limitation of Liability

To the fullest extent permitted by law, Support OS Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly.

10. Indemnification

You agree to indemnify and hold harmless Support OS Ltd, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising out of your use of the service or violation of these terms.

11. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the updated terms on this page. Your continued use of the service after changes constitutes acceptance of the new terms.

12. Governing Law

These terms shall be governed by and construed in accordance with the laws of the Republic of Mauritius, without regard to its conflict of law provisions.

13. Contact Information

If you have questions about these Terms & Conditions, please contact us at:

Email: support@netmarket.io
Phone: +230 5772 7978
Address: Lot 249, Surya Road, Flic en Flac, Mauritius

Last Updated: May 8, 2026